WhatsApp Business API

Send and receive WhatsApp messages and calls through Quantrova using flexible messaging and voice workflows. Connect WhatsApp Business communication with your existing customer engagement setup.

FEATURES

Everything you need for WhatsApp Business

Embedded Signup

Start onboarding from Mission Control. Complete Meta business verification and link your WhatsApp Business Account without switching tools.

Template Management

Create and manage message templates for authentication, utility, marketing, and service use cases. Submit for Meta approval directly from the portal.

Two-Way Messaging

Reply with free-form messages during the 24-hour customer conversation window. Handle real-time support, order updates, and appointment reminders.

Inbound calls

Any WhatsApp user can call your Quantrova number from inside the app. Routes to your existing SIP, Voice API, or TeXML connection — no additional setup.

Outbound calls

Initiate to any WhatsApp number via the Quantrova API using a WhatsApp SIP domain. Same dial mechanics across SIP, Voice API, and TeXML.

Portal + API

Manage calling settings, WhatsApp Business workflows, and real-time analytics through the Quantrova portal or API.

Simplified connections

Set up WhatsApp calling connections with a simplified workflow designed to reduce manual configuration and routing complexity.

Pay as you go

Use flexible pricing for WhatsApp Business communication, with clear billing for platform usage and applicable provider fees.

RESOURCES

Get started quickly

Everything you need to add WhatsApp messaging and calling to your existing Quantrova setup.

WhatsApp Messaging Docs

Set up messaging, templates, and webhooks on your Quantrova number.

WhatsApp Calling Docs

Add voice calls on the same number alongside messaging.

Voice API Docs

Programmable call control for Quantrova numbers, including WhatsApp Calling connections.

Simple, transparent pricing

WhatsApp messaging starts at €0.0035 per message. WhatsApp calling starts at €0.0025 per call, with additional calling rates based on destination and applicable provider fees.

USE CASES

How teams use WhatsApp Business API

Customer notifications

Send order confirmations, shipping updates, appointment reminders, and important customer alerts through WhatsApp Business messaging.

Customer support and service

Start with automated self-service over WhatsApp chat, then route customers to the right support workflow when needed. Help teams respond faster and deliver more personalized service.

Verification and identity

Send one-time passcodes and verification messages through WhatsApp where supported. Combine WhatsApp, SMS, and voice workflows to support flexible identity and authentication use cases.

Connect with customers on WhatsApp

Start building WhatsApp messaging workflows through Quantrova with flexible APIs, guided setup, and clear developer resources.