RETAIL AND E-COMMERCE
Turn browsers into buyers with personalized AI
Instantly boost sales, recover carts, and support customers in-store or online with AI-powered voice and messaging assistants.
ABOUT
A smarter stack for omnichannel retail
To deliver fast, personalized experiences at scale, retailers need more than just automation. They need a unified platform that connects every interaction, online or in-store. Quantrova is an infrastructure partner built for retail, helping brands modernize how they communicate with shoppers across channels. Whether a customer is checking order status, confirming in-store pickup, or asking about return options, Quantrova AI assistants respond instantly with clear, accurate answers—no human interaction needed.
Unlike patchwork solutions, Quantrova owns the entire stack powering these conversations. Our private carrier network, real-time AI inference, and global telephony give you the performance and control to support customers around the clock, even during peak demand. Quantrova AI assistants can be directly integrated with your order systems, CRMs, and POS tools through APIs and webhooks, enabling real-time access to inventory, customer data, and delivery status. With Quantrova, you can create seamless journeys that increase loyalty, reduce support costs, and keep shoppers coming back.
PRODUCTS
Cutting-edge voice features, all via API.
Voice AI
Deliver human-like interactions with Voice AI. Our dedicated infrastructure powers real-time voice recognition, intelligent call routing, and automated responses.
Voice API
Use our feature rich Voice API for complete control of calls and unmatched insights.
Inference
Experience fast, cost-efficient AI inference with our powerful APIs. Simplify model deployment and performance.
WHY Quantrova?
Built for modern retail
Keep shoppers engaged at every step, from discovery to delivery. AI-powered conversations help answer product questions, manage returns, recover abandoned carts, and promote the right offer at the right time. Streamline support, boost conversions, and create consistent experiences across stores, sites, and service channels.
Increase conversion rates
Benefits
24/7
DEDICATED SUPPORT
All-day, every-day support
Get award-winning, always-on support from experts who partner with you to solve problems and accelerate development with confidence
Serve guests in their native language
AI assistants detect and respond in over 100 languages, helping you deliver personalized, localized service without hiring multilingual agents.
100+
Supported languages
RESOURCES
Build Voice AI agents for inbound calls
Learn how to create an intelligent conversational AI agent that answers customer calls, understands user intent, and automates responses.
Scale with global voice AI
Scale global conversations with real-time automation, multilingual support, and consistent customer experiences across every region.
Start building your AI assistant
Use our full-stack AI Assistant Builder to create powerful, voice and messaging agents to improve every customer experience.
Ready to build something incredible?
FAQ
Quantrova enables AI-powered support for order tracking, returns, and product inquiries, personalized promotions across voice and messaging, abandoned cart recovery, and real-time updates on inventory and delivery, helping brands boost sales and streamline operations.
The AI Assistant Builder makes it easy to integrate any of your existing systems or tools with webhooks and our APIs.
Yes. Quantrova supports multimodal assistants that switch between channels while keeping the conversation context. Make sure the number you assign your assistant has both voice and SMS capabilities, and set up both a voice and messaging profile.
Yes. Quantrova supports over 100 languages and gives you control over voice selection, tone, and behavior. Choose from a variety of voice providers, including Quantrova, Azure, ElevenLabs, and more.
Yes. All traffic runs on a private network and is encrypted in transit and at rest.